Q. Where do I send cores for items that need a core exchange?
A. Make payments out to (or send cores to):
1930 Brook Ln
Paso Robles, CA 93446 USA.
A. All items are new unless otherwise noted. Some items are one-of-a-kind and are sold first come, first served. We try to keep prices down, but prices change all the time due to inflation, currency exchange rates and availability from the manufacturers.
A. You won't have any problems with the stuff we send. Everything is carefully inspected prior to packaging. I only sell stuff that I would put on my own vehicle or otherwise use myself. I only purchase items from reputable dealers that know what quality is all about. Items including, but not limited to, Crankshaft Kits, Transmission Conversion Kits, Transmissions and Engines are all sold AS IS. Here's why- I can't install, prep, lubricate, or otherwise fit these items for you and correctly installing them is half the battle. Many parts are for display purposes only and should not be used on a car for the road including aftermarket brake calipers. Likewise, if you race, abuse, neglect or generally pound the snot out of your parts and stuff breaks, well, I'd be sad to hear about that, but there is no way JHPS can be held responsible. Note: many of the parts sold here are NOS/used parts for a vintage automobile and are over 30 years old. Old stuff can break, can cause injury and even death. It is incumbent on the owner/enthusiast to weight the benefits of the inherent dangers of operating a vintage vehicle compared to the safety provided, which is always, without exception, sub-standard to that of a modern automobile. If you are not comfortable with this inherent danger you should not purchase these parts or own/operate a vintage vehicle.
Please open and inspect all parts when you accept delivery. Anything damaged in shipping will need to be claimed with the shipper that delivered your parts. Please contact JHPS so we can start the process with the shipper on our end.
Q. Hey, Greg, what about returns?
A. Returns (PLEASE READ) All sales are final. A few items may be returnable within 30 days (a 20% restocking fee applies) if you pay for return shipping and include a note from your doctor, please contact us first. Items NOT returnable include, Special Orders, Crank Kits, Carburators, Camshafts, ALL Electrical Components, Transmissions and Engines. If any used item is not as described, I will happily accept a return of the item/part at no charge to the purchaser for a full refund. We do want everyone to be happy with their purchase and we'll make every effort to ensure your satisfaction, but please keep in mind this isn't Nordstroms, we operate on a very small margin. However, if you stop by JHPS World Headquarters in Paso Robles, California, we will offer you a free espresso (Nordstrom's would charge you $5.50 for inferior quality and you wouldn't get to see any fun Jensen Healey stuff).
Q. What about online ordering? Can my information be hacked? Is it safe?
A. Online credit card ordering is super safe and extremely secure. All orders are transmitted with the most advanced encryption available directly to the card processor. We accept Visa, Mastercard & American Express. New customers get orders shipped to the billing address only. PayPal will work too if you want to go that route, it is also very safe. Phone orders we can do, but you'd need to supply me with your particulars and call me. You can also send a personal check or money order for payment, but that will delay shipping a minimum of 10 days from the time I deposit it with my bank. All items subject to prior sale. Include your email address with your US Postal mail order. Sorry, but all checks and money orders must be drawn on a U.S. bank only. Canadian money orders in U.S. dollars don't cut it, since I can't get to Canada easily to cash it. If it's drawn on a U.S. bank, it's okay. Likewise, a U.S. Postal Money Order (available in some countries) works but it must drawn on a U.S. postoffice.
Security HACKER SAFE sites help protect you from Identity Theft and Credit Card Fraud. This site is regularly tested and certified PCI (Payment Card Industry) Compliant to pass the FBI/SANS Internet Security Test. The JHPS.com web site's security meets the highest security scanning standards of the U.S. government, Visa, MasterCard and American Express.
Q. Can I interest you in a mutually beneficial, no risk, financial transaction with funds originating from Nigeria?
A. Not so much.